This End User License Agreement ("Agreement") is a legal contract between you ("User," "you," or "your") and Suno Analytics, Inc. ("Suno Analytics," "we," "us," or "our"). This Agreement governs your use of our eCommerce analytics platform, inventory management agents, and integrations with Shopify, BigCommerce, and other store platforms (the "Software").
By accessing or using the Software, you agree to be bound by this Agreement. If you do not agree, do not use the Software.
License Grant
Suno Analytics grants you a non-exclusive, non-transferable, revocable, limited license to use the Software for your business operations in accordance with this Agreement.
1.1 Permitted Use
- You may use the Software to analyze and optimize your eCommerce store's inventory and performance.
- You may integrate the Software with approved third-party platforms (e.g., Shopify, BigCommerce) as permitted by their respective terms.
1.2 Restrictions
You may not:
- Copy, modify, distribute, sell, lease, or sublicense the Software.
- Reverse engineer, decompile, or attempt to extract the Software's source code.
- Use the Software for illegal, fraudulent, or unauthorized activities.
- Bypass any security features or access data not intended for you.
- Use the Software in a manner that disrupts Suno Analytics services or third-party platforms.
Ownership & Intellectual Property
Proprietary Rights
All rights, title, and interest in the Software remain with Suno Analytics
- The Software, including all trademarks, copyrights, patents, and proprietary technology, remains the sole property of Suno Analytics.
- This Agreement does not transfer any ownership rights to you.
Data Collection & Privacy
By using the Software, you agree to the collection and processing of data as outlined in our Privacy Policy.
Fees & Payment
Subscription Fees
Certain features require a paid subscription. Fees are billed according to the selected plan.
No Refunds
Payments are non-refundable, except as required by law or in cases at our discretion.
Failure to Pay
If payment is not received, we may suspend or terminate your access to the Software.
Updates & Modifications
Software Evolution
- Regular updates
Suno Analytics may update or modify the Software at any time
- Support limitations
We are not obligated to provide support for outdated versions
- Implied acceptance
Continued use of the Software after updates constitutes acceptance of modifications
Termination
This Agreement remains in effect until terminated by either party.
Disclaimers & Liability Limitations
7.1 No Warranty
THE SOFTWARE IS PROVIDED "AS IS" WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES
- The Software is provided "as is" without any express or implied warranties.
- Suno Analytics does not guarantee uninterrupted, error-free, or accurate operation of the Software.
7.2 Limitation of Liability
IN NO EVENT SHALL SUNO ANALYTICS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES
- Suno Analytics is not liable for indirect, incidental, or consequential damages arising from your use of the Software.
- Our total liability for any claim shall not exceed the amount paid by you for the Software in the past 12 months.
Miscellaneous
Contact Information
For questions regarding this Agreement, contact us at:
Our team is available Monday through Friday, 9am to 5pm Pacific Time. We strive to respond to all inquiries promptly.
By using the Software, you acknowledge that you have read, understood, and agree to be bound by this EULA.
This End User License Agreement was last updated on March 12, 2025.